Privacy Policy
iTech Brands Inc.
Effective Date: October 14, 2025
1. Introduction
Welcome to iTech Brands Inc. (“Company,” “we,” “us,” or “our”).
At iTech Brands Inc., we value your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase our products, contact our customer service team, or otherwise interact with our business.
iTech Brands Inc. offers skincare and personal care products under our trademarked brand TruLook, cleaning and janitorial supplies under our trademarked brand KLEEN, and products from other established national brands.
By using our website, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information
Full name
Email address
Telephone number
Billing and shipping addresses
Account registration details
Customer service communications
Order and Transaction Information
Products purchased
Order history and transaction details
Payment confirmation and transaction identifiers
Shipping and delivery information
Returns and refund records
Technical and Usage Information
IP address
Browser type and device information
Operating system
Website pages visited
Referring websites
Cookies and similar tracking technologies
Information You Provide Voluntarily
We may also collect information you submit through contact forms, product inquiries, customer reviews, newsletter subscriptions, and other communications.
3. How We Use Your Information
We may use collected information to:
Process, fulfill, and deliver customer orders.
Provide customer service and respond to inquiries.
Manage customer accounts and purchase histories.
Process payments, returns, refunds, and exchanges.
Communicate important order and shipping updates.
Improve website functionality and customer experience.
Analyze website traffic and shopping preferences.
Send promotional communications where permitted by law.
Detect and prevent fraud, unauthorized transactions, and security threats.
Comply with applicable legal and regulatory obligations.
We use personal information for legitimate business purposes and in accordance with applicable privacy laws.
4. Payment Information and Security
When customers make purchases through our website, payments may be processed by authorized third-party payment service providers.
These providers may collect and process payment card information according to their own security practices and privacy policies.
We do not intentionally store complete payment card numbers or card security codes on our own systems.
We use reasonable administrative, technical, and organizational safeguards designed to protect customer information.
However, no online transaction or electronic storage system can be guaranteed to be completely secure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and enhance your shopping experience.
These technologies may help us:
Remember shopping cart contents and preferences.
Maintain customer login sessions.
Understand website traffic and visitor interactions.
Improve website performance.
Measure the effectiveness of advertising and marketing campaigns.
Some cookies are necessary for website functionality, while others support analytics or advertising.
Where required by law, we will obtain consent before using nonessential cookies.
You may manage cookies through your browser settings or any privacy preference tools available on our website.
Disabling certain cookies may affect website functionality.
6. Sharing of Personal Information
We do not sell customer contact lists to third parties.
We may disclose personal information to trusted service providers when reasonably necessary to operate our business.
These may include:
Payment processing companies
Shipping carriers and fulfillment partners
Website hosting and technical support providers
Customer service platforms
Email and marketing service providers
Website analytics and advertising providers
Professional advisers and legal authorities when required
These parties may process personal information only as permitted by applicable law and their agreements with us.
We may also disclose information when necessary to comply with legal requirements, protect our rights, investigate fraud, or facilitate a business transaction such as a merger or acquisition.
Certain advertising and analytics disclosures may be considered a “sale,” “sharing,” or targeted advertising under applicable state privacy laws, even when no money is exchanged. Where required, we provide applicable privacy choices.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, marketplaces, social media platforms, or external services.
These websites operate independently and may have their own privacy policies.
iTech Brands Inc. is not responsible for the privacy practices or content of third-party websites.
We encourage customers to review the privacy policies of any external websites they visit.
8. Marketing Communications
Customers may choose to receive promotional emails, product announcements, special offers, or company updates.
Where required, we obtain consent before sending marketing communications.
You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the message or contacting us directly.
Unsubscribing from marketing communications will not prevent us from sending essential transactional messages, such as order confirmations or shipping notifications.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
Fulfill orders and provide customer support.
Maintain business and transaction records.
Comply with tax, accounting, and legal requirements.
Resolve disputes and enforce agreements.
Prevent fraud and protect our business operations.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal obligations.
When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.
10. Your Privacy Rights
Depending on your state or country of residence, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Request a portable copy of certain personal information.
Opt out of certain targeted advertising, sales, or sharing of personal information.
Withdraw consent where processing is based on consent.
Appeal certain decisions regarding privacy requests, where applicable.
These rights may be subject to exceptions under applicable law.
We will not unlawfully discriminate against customers for exercising their privacy rights.
To submit a privacy request, please contact us using the information provided below.
We may need to verify your identity before processing certain requests.
11. Children’s Privacy
Our website and products are intended for a general audience and are not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.
If we become aware that we have collected such information without the required consent, we will take appropriate steps to delete it.
Parents or guardians who believe their child has submitted personal information may contact us to request assistance.
12. Data Security
We take reasonable precautions to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
Our security practices may include access restrictions, secure communication technologies, and the use of reputable service providers.
While we work to safeguard customer information, no security measure can eliminate every potential risk.
13. International Visitors
Our business operates in the United States.
If you access our website from outside the United States, your personal information may be processed or stored in the United States or other locations where our service providers operate.
Where applicable, we will implement legally required safeguards for international transfers of personal information.
14. Changes to This Privacy Policy
iTech Brands Inc. reserves the right to update this Privacy Policy to reflect changes in our business operations, technology, legal requirements, or privacy practices.
When changes are made, we will update the effective date at the top of this page.
For material changes, we will provide additional notice when required by applicable law.
We encourage customers to review this Privacy Policy periodically.
15. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:
iTech Brands Inc.
Website: www.itechbrands.com
Email: info@itechbrands.com
Mailing Address: 555 Republic Dr. Plano TX 75074
We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable laws.
© 2026 iTech Brands Inc. All Rights Reserved.
TruLook and KLEEN are trademarks of iTech Brands Inc.