Terms of Use
iTech Brands Inc.
Effective Date: October 14, 2025
1. Introduction and Acceptance of Terms
Welcome to iTech Brands Inc. (“Company,” “we,” “us,” or “our”).
These Terms of Use (“Terms”) govern your access to and use of our website, products, services, and related online features.
iTech Brands Inc. offers skincare and personal care products under our trademarked brand TruLook, cleaning and janitorial supplies under our trademarked brand KLEEN, and products from other established national brands.
By accessing or using our website, you agree to these Terms of Use and our Privacy Policy. If you do not agree with these Terms, please discontinue using our website.
2. Website Use and Eligibility
Our website is intended for lawful personal and business use.
By using our website, you agree to:
Provide accurate information when placing orders or creating an account.
Use the website only for lawful purposes.
Respect the intellectual property rights of iTech Brands Inc. and third parties.
Refrain from interfering with website functionality or security.
Avoid fraudulent purchases, unauthorized transactions, or misuse of our services.
You are responsible for maintaining the confidentiality of your account credentials and notifying us if you suspect unauthorized account activity.
If you are under 18, you should use our purchasing services only with the involvement of a parent or legal guardian.
3. Product Information and Availability
We strive to provide accurate product descriptions, specifications, images, prices, and availability information.
However, occasional errors or omissions may occur.
Product packaging, labeling, colors, and appearance may differ slightly from website images due to manufacturer updates, display settings, or product variations.
We reserve the right to correct errors, update product information, discontinue products, or modify availability without prior notice.
All purchases are subject to product availability and order acceptance.
4. Pricing and Payments
All prices displayed on our website are in U.S. dollars unless otherwise specified.
We reserve the right to update prices, promotional offers, and product availability at any time.
Applicable taxes, shipping charges, and additional fees will be disclosed during checkout.
Payments must be completed through the payment methods accepted on our website.
We use third-party payment processors to facilitate secure transactions.
We reserve the right to decline or cancel orders when necessary due to suspected fraud, payment authorization failures, inventory shortages, or material pricing errors.
If payment has already been collected for a canceled order, we will issue an appropriate refund.
5. Order Acceptance and Cancellation
Submitting an order does not guarantee acceptance.
An order is considered accepted when we confirm acceptance or dispatch the purchased products.
We may cancel or limit orders for legitimate business reasons, including:
Product unavailability
Incorrect pricing or product information
Payment processing issues
Suspected fraudulent activity
Shipping restrictions
Unusual purchasing quantities
Customers wishing to cancel an order should contact customer service as soon as possible.
Once an order has entered the shipping process, cancellation may no longer be possible.
6. Shipping and Delivery
We work with shipping carriers and fulfillment partners to deliver orders as efficiently as possible.
Shipping estimates are provided for informational purposes and are not guaranteed unless expressly stated.
Delivery times may vary due to:
Carrier delays
Weather conditions
Product availability
Incorrect shipping information
Holidays or other circumstances beyond our reasonable control
Customers are responsible for providing accurate and complete shipping addresses.
Any shipping restrictions, delivery responsibilities, or applicable additional charges will be communicated as required.
7. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are governed by our separately published Refund and Returns Policy, which should be reviewed before placing an order.
Return eligibility may depend on the product category, condition, and applicable health or safety requirements.
For example, certain opened or used skincare and personal care products may be ineligible for return where permitted by law and disclosed in our return policy.
Damaged, defective, or incorrectly shipped products will be handled in accordance with applicable consumer protection laws and our published policies.
Nothing in these Terms limits any non-waivable consumer rights provided by law.
8. Skincare and Personal Care Products
Our TruLook skincare products and other personal care items are intended for use according to their accompanying instructions and product labeling.
Individual experiences and results may vary.
Product descriptions and educational materials on our website are provided for general informational purposes and should not be interpreted as medical advice.
Unless expressly stated and legally authorized, our cosmetic products are not intended to diagnose, treat, cure, or prevent diseases.
Customers should review ingredient lists and product warnings before use, particularly if they have known sensitivities or allergies.
Discontinue use if irritation occurs and consult an appropriate healthcare professional when necessary.
9. Cleaning and Janitorial Products
Our KLEEN products and other cleaning and janitorial supplies should be used according to their labels, instructions, and applicable safety guidelines.
Customers are responsible for ensuring that products are suitable for their intended applications.
Certain commercial or industrial products may require additional handling precautions.
Product safety information, when applicable, should be reviewed before use.
10. Intellectual Property and Trademarks
All website content owned by iTech Brands Inc., including text, graphics, logos, product photographs, designs, and other materials, is protected by applicable intellectual property laws.
TruLook and KLEEN are trademarks of iTech Brands Inc.
Other trademarks, brand names, and logos displayed on our website remain the property of their respective owners.
Nothing on our website grants permission to reproduce, distribute, modify, or commercially exploit protected content without authorization from the applicable rights holder.
11. User Reviews and Submitted Content
Customers may have opportunities to submit reviews, feedback, comments, or other content.
By submitting content, you represent that you have the necessary rights to provide it and that it does not violate applicable laws or third-party rights.
You grant iTech Brands Inc. a nonexclusive, worldwide, royalty-free license to use, reproduce, display, and distribute your submitted content in connection with operating and promoting our business, subject to applicable law.
We reserve the right to moderate or remove content that is fraudulent, unlawful, misleading, abusive, or otherwise inappropriate.
We do not guarantee that all submitted content will be published.
12. Third-Party Websites and Services
Our website may contain links to external websites, payment providers, social media platforms, or third-party services.
These services operate independently and may be subject to separate terms and privacy policies.
We are not responsible for third-party website content, availability, or business practices.
Accessing third-party websites is at your discretion.
13. Prohibited Activities
Users may not:
Engage in fraudulent transactions or impersonation.
Attempt unauthorized access to website systems.
Introduce malware, viruses, or harmful software.
Interfere with website operations or security.
Collect customer information without authorization.
Use automated systems to overload or disrupt our services.
Misrepresent their identity or payment information.
Use our website for unlawful purposes.
We may restrict or suspend access when reasonably necessary to protect our website, customers, or business.
14. Disclaimer of Warranties
We make reasonable efforts to maintain accurate information and reliable website functionality.
However, to the extent permitted by applicable law, our website and its informational content are provided on an “as available” basis.
We do not guarantee uninterrupted access, error-free operation, or the absence of technical issues.
Product warranties, if any, are governed by applicable manufacturer warranties, express warranties provided with the products, and applicable law.
Nothing in these Terms excludes or limits warranties or rights that cannot legally be excluded.
15. Limitation of Liability
To the fullest extent permitted by applicable law, iTech Brands Inc. will not be responsible for indirect, incidental, special, or consequential damages arising from website interruptions, unauthorized access, or use of website content.
This limitation does not apply where prohibited by law or to liability that cannot legally be limited, including certain liabilities involving personal injury, fraud, or willful misconduct.
Nothing in these Terms limits your rights under applicable consumer protection laws.
16. Privacy and Personal Information
Your privacy is important to us.
Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.
We encourage customers to review that policy to understand our information-handling practices and available privacy choices.
17. Changes to These Terms
iTech Brands Inc. may revise these Terms of Use periodically to reflect changes in our business, website functionality, or applicable laws.
Updated Terms will be posted on this page with a revised effective date.
Material changes will be communicated when required by law.
Changes will apply prospectively unless otherwise permitted by applicable law.
18. Governing Law
These Terms are governed by the applicable laws of the United States and the state in which iTech Brands Inc. is legally established, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.
Any disputes arising from these Terms will be handled in accordance with applicable law.
© 2026 iTech Brands Inc. All Rights Reserved.
TruLook and KLEEN are trademarks of iTech Brands Inc.